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Answer ( 1 )
It could be due to cervical spondylosis or if anythingelse will be ruled out once you visit and get examined physically.
You should visit a physiotherapist soon.
For now you can start taking hot packs over neck region.
Avoid using pillow, rather use a thin towel roll under the neck.
Use handsfree while talking on phone and avoid carrying bags on right shoulder.
Avoid hanging the right arm by the side rather keep it in the pocket n then walk or keep it attached to front of the body.
The treatment recommended for you is burst TENS down the right arm, U.S Therapy over lower cervical spine(lower neck).
Please avoid mechanical traction(machine)
Regards